65 Commercial Street, Portland, ME 04101, United States
#12 of 25 hotels in Portland
Guests' ChoiceBased on 471 hotel reviews
8.4Cleanliness
8.8
Comfort
8.8
Location
9.5
Facilities
8.5
Staff
9.0
Value for money
7.6
Free WiFi
8.6
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End of dialog contentReviewed: 19 July 2022
Amit
IsraelWay too expensive for what you get.
Large room
Stayed in July 2022
Reviewed: 18 July 2022
Anna
United StatesWe had breakfast at the hotel which was not good. The potatoes were burnt and I got a fruit cup which looked old and was dry not worth the extra charge for the room We had to ask for towels The snack bag should be delivered to your room you shouldn’t have to go to the front desk to ask for them
We really enjoyed the downtown area access to many different restaurants and the location was perfect. Snack bags were a very nice addition to our room
Stayed in July 2022
Reviewed: 16 July 2022
Linda
United StatesPre teen son wished for bigger pool lol
Gorgeous room Perfect location Front desk staff - superb - each and every one we dealt with. They were amazing Housekeeping very warm and courteous Felt safe Pool hours were awesome Pool close to fitness center was awesome
Stayed in July 2022
Reviewed: 12 July 2022
Suzanne
IrelandThe bed covers and pillows…need to be updated and replaced!
Location and reception staff
Stayed in July 2022
Reviewed: 8 July 2022
Deborah
United Statesroom smelled like someone had smoked cigarettes
close to everything- walking distance
Stayed in July 2022
Reviewed: 1 July 2022
Timothy
United Statesbathrooms and elevators need updated
location
Stayed in June 2022
Reviewed: 28 June 2022
Jacquelyn
United Statesno probs
expensive
Stayed in June 2022
Reviewed: 10 June 2022
Bea
United StatesPrice
Location & friendly staff
Stayed in June 2022
Reviewed: 22 May 2022
Jennie
United Statesexcellent location, clean, well appointed
Stayed in May 2022
Reviewed: 18 May 2022
Lorna
United StatesDid not realize parking was not included. People in the hot tub for 2 hours?
Very clean,quite. Pleasant staff.
Stayed in May 2022
Reviewed: 16 May 2022
Lydia
United StatesI think the decor in rooms might need updating but that is just minor.
The location was great and rooms were very clean.
Stayed in April 2022
Reviewed: 12 May 2022
Andria
United StatesThe staff was very nice and helpful
Stayed in May 2022
Reviewed: 6 May 2022
Michael
Canadavalet parking à bit expensive
location
Stayed in May 2022
Reviewed: 18 April 2022
Guy
United StatesParking fees a little too high
Good location
Stayed in April 2022
Reviewed: 14 April 2022
Courtney
United States$30 a day for parking
Location of hotel Friendliness and kind staff Clean room and facility
Stayed in April 2022
Reviewed: 22 March 2022
Virginia
United StatesThe room was average, the facility is beginning to get worn.
The location was awesome, close to shops and restaurants.The staff was fantastic, the front desk was accommodating, with a smile. The breakfast was a good deal for the money and the waitstaff was friendly and worked as a team, they were happy to make sure we had everything we needed. The room was average, the facility is beginning to get worn. Due to rain we spent a lot of time in the bar area even when it wasn't opened. The bartender Sloan, was the best and made sure we were happy. The bar area itself was large enough for our 10 person group.
Stayed in March 2022
Reviewed: 7 March 2022
Kate
United Stateslocation downtown valet parking
Stayed in February 2022
Reviewed: 23 February 2022
Catherine
United Statesone more trash can near desk.
Valet and check-in couldn't have been easier. Staff was very friendly and helpful and even spoke to us off property. My husband raved about breakfast and the exceptional serving staff.
Stayed in February 2022
Reviewed: 23 February 2022
Malika
United StatesDated rooms for the price point.
Location and nice staff.
Stayed in February 2022
Reviewed: 22 February 2022
David
United StatesThe only issue I had with the room was the shower. I shower at night and it was fine. Plenty of hot water. My friend showers in the morning. The water never got hot
Stayed in February 2022
Reviewed: 8 February 2022
Brimer
United Statesexcellent location
Stayed in February 2022
Reviewed: 7 February 2022
Jil
United StatesBathrooms could use a little updating
Staff was wonderful!!! Very friendly, professional and welcoming. Lounge was fun and food was great. Rooms were spacious and our room had a great waterfront view
Stayed in February 2022
Reviewed: 22 January 2022
Indra
IndonesiaBreakfast is worth of money, friendly staff, clean and good location
Stayed in December 2021
Reviewed: 16 January 2022
William
United Statesnot a fan of valet parking we had two cars and stayed two nights - basically $100 wasted that we would have spent in the local economy
great location convenient to downtown shopping area and port room was spacious and clean all staff were pleasant, friendly, helpful and courteous
Stayed in January 2022
Reviewed: 15 December 2021
Thomas
United StatesNothing
Closeness to downtown
Stayed in December 2021
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