315 Chestnut Street, Downtown St. Louis, Saint Louis, MO 63102, United States
#35 of 75 hotels in Saint Louis
Guests' ChoiceBased on 3418 hotel reviews
8.2Cleanliness
8.6
Comfort
8.6
Location
9.2
Facilities
8.5
Staff
8.7
Value for money
7.7
Free WiFi
8.3
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End of dialog contentReviewed: 21 December 2023
Dameon
United StatesParking garage will not read keys to let in or out have to call help button and very expensive. No microwave in room have to go down hall to vending. Vending machine was out of most drinks and the ones it did have where not cold they where room temp. I upgraded room to make sure we had enuf room. And pillows and sheet for food put was not there called down they brought up pillow and sheets no blanket.
Very friendly & polite staff that was willing to make my stay good
Stayed in December 2023
Reviewed: 20 December 2023
Angelo44
United StatesThe small garage
No breakfast, and the location was perfect
Stayed in November 2023
Reviewed: 18 December 2023
Christopher
United StatesElevators where not all working waited almost an hour every time I needed to go up or down. Room 536 the shower didn’t drain to well. Took water forever to get hot. Breakfast is OVERPRICED!!! And not that good
It was clean and quite
Stayed in December 2023
Reviewed: 18 December 2023
Justin
United StatesWe did not like the fact that the tub was peeling but other than that the stay was wonderful
The awesome view to the river and the location
Stayed in December 2023
Reviewed: 17 December 2023
Brittany
United StatesThe elevators stopped working and was a major inconvenience
It was clean and for the most part, things moved nicely.
Stayed in December 2023
Reviewed: 13 December 2023
Diaz
MexicoPrices
Location
Stayed in December 2023
Reviewed: 8 December 2023
Kayleigh
United StatesDaily parking is a little pricey, but that's across the board with hotels right now. The bed sheets could be comfier. We joked it was like sleeping in a windbreaker because of the noise they made. My other family members staying in the hotel had different sheets, which was weird. So just beware the "swishy sheets". 😅
Lovely facility with great views. It's in a great location if you don't want to have a car during your visit. Staff was friendly and helpful.
Stayed in October 2023
Reviewed: 30 November 2023
Ibreisha
United StatesParking was hectic.
Stayed in November 2023
Reviewed: 30 November 2023
Johnson
United StatesQuite and friendly people
Stayed in November 2023
Reviewed: 20 November 2023
Helal
United StatesMissed the breakfast!
The staff were excellent and very well-behaved.
Stayed in November 2023
Reviewed: 11 November 2023
Tim
United StatesOur curtains were torn and didn’t close all the way
I could see the arch out of my window
Stayed in October 2023
Reviewed: 8 November 2023
Richard
NetherlandsSuperb location, on the Mississippi river and beautiful views over the Gateway Arch. The hotel is very spacious and I liked the sportsbar and grill inside the property
Stayed in August 2023
Reviewed: 7 November 2023
William
United StatesConstruction.
Just good overall
Stayed in November 2023
Reviewed: 7 November 2023
Jessica
United StatesParking, $50/night for valet or $20/night to park yourself across the block... The water pressure was very poor, and ran out of hot water.
Location!! ❣️
Stayed in November 2023
Reviewed: 7 November 2023
William
United Statesgreat view of the arch and river
Stayed in October 2023
Reviewed: 7 November 2023
Megan
United StatesThe food inside the restaurant at the Brewery was over priced. Our food wasn’t that great but it wasn’t terrible either.
We had one issue (the bathtub wasn’t cleaned) when I brought this to guest services attention, they acted quickly with kindness. Everything else was clean!
Stayed in November 2023
Reviewed: 1 November 2023
Gregory
United StatesFull mattress on a queen bed
Location
Stayed in August 2023
Reviewed: 30 October 2023
Laquasha
United StatesThe arch view from laying in bed. Maybe move the bed in different area
The comfort
Stayed in October 2023
Reviewed: 29 October 2023
Lopez
United StatesUpon arrival one room was leaking water from the bathroom ceiling. Staff was quick at providing a different room. It was not adjoining as requested but it was a dry room. No complaints. It would have been nice to be closer to the rest of our family but other than that it was a goodnights stay.
Property was clean! Staff was great! Location was perfect!
Stayed in October 2023
Reviewed: 29 October 2023
Sylvia
United StatesDidn’t know it had valet parking that charged additional $50.00 or other option was to self park in another building.
Right by Arch
Stayed in October 2023
Reviewed: 28 October 2023
Auvonne
United StatesMy room had women clothes left hanging in the closet, indicating that the room had been cleaned
Stayed in October 2023
Reviewed: 23 October 2023
Charmayne
United StatesNo free breakfast for the value Expensive parking for guest ($36-48 a night)
Loved the room, loved the location being so close to everything, views of the river and the arch is literally across the street
Stayed in October 2023
Reviewed: 22 October 2023
Tranika
United StatesI didn’t like the fact you have to pay 37-60 dollars for parking when your a guess. I feel guest should park for free
On the pricey side but good!
Stayed in October 2023
Reviewed: 18 October 2023
Charmaine
United StatesFor the price I thought it would be much more posh. Women who checked me in and checked me out were very pleasant and helpful!
Close to the Arch National Park.
Stayed in October 2023
Reviewed: 17 October 2023
Mary
United StatesNo in/out privileges for self park, and self park was not cheap
So close to the Arch. Restaurants inside for breakfast and dinner. The room upgrade to get a partial view of the Arch was nominal. Staff was good, room was clean
Stayed in October 2023
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