Parking was a bit of a hassle and could be improved. We turned our keys in and did not know we needed them to get out of the parking garage.

Bed was comfortable and room was clean.

Stayed in December 2021

Oh my the extremely loud neighbors. Security was called and did make them quiet down to a peep. So bad but positive as well.

Beautiful hotel hot shower and amazing food at the bar. The lemon chicken and steak were amazing. Staff at the bar was very friendly.

Stayed in December 2021

The toilet was stopped up

Stayed in December 2021

Nice and modern hotel conveniently located and attached to a shopping center

Stayed in December 2021

I wished i had not used booking.com,my experience was not good. I booked the room for 179.00 a night. I realized immediately that dates were not correct. So i immediately updated the dates or extended them. The rate was increased to 229.00 a night. I will not use them again even if they have a better rate than the other companies. I do not enjoy doing business with deceptive companies and their policies. You cant even understand or hear their telephone reps.

Stayed in October 2021

More soaps in bathroom. There was only one small bar for 2 people to share, No shower soap in bath. Everything else was very clean, comfortable.

Comfort, cleanliness very good.

Stayed in November 2021

Location

Stayed in October 2021

Not knowing until I get there to check in that I will have to pay $24 a day to park.

Location was great. Facility and rooms were nice and clean.

Stayed in October 2021

The cost for the room was a little high I understand it is a high end hotel but you don’t get a whole lot for your stay…

This is a very nice place to stay, we thoroughly enjoyed it, the room was clean and comfortable! I requested something romantic be left in the room for us and they really didn’t disappoint we had chocolate covered strawberries and a bottle of wine waiting for us when we got there, I would stay there again if I needed to!

Stayed in October 2021

Limo set up was not well handled,and I was overcharged by the service. Could place two round tables with four chairs each in the smoking area,with umbrellas

Stayed in September 2021

It was hard to get out of the parking lot.

Stayed in September 2021

We were charged to park at the hotel. I feel that this matter is completely customer unfriendly. I feel that it should be just a gesture of customer appreciation to be able to park at the facility for free. It was very disappointing. I also did not like that we were told that we had to have a bell hop to take our luggage up for us and that we could not take it up ourselves. That is crazy. This tactic was just a way to get more tip money for the bell hop. I mean, who tells a customer that they cannot take their own luggage on a cart up to the room that the customer reserved? Again, that move was also very customer unfriendly. Now, I guess that I can say that I have been there and done that and won't be back again.

The hotel room was nice and the bed was very comfortable. The staff was very friendly.

Stayed in September 2021

I was not aware that even to self park is $14 a day. Valet is $20 so went with valet for price, much easier. I understand no room service due to Covid but I called for towels twice and then had to ask again at front desk before we got them.

Loved that we could go back and forth to room, change clothes, shoes, go eat and shop without driving. Room service was great too!

Stayed in August 2021

There was nothing tht I didn't like

Everthjng was nice clean n I was very comfortable

Stayed in August 2021

No frig no microwave no ice bowl with scoop

Away from residential area

Stayed in August 2021

Pool wasn’t opened and weren’t informed.

Nice view

Stayed in August 2021

Computer was down when I checked out; this is the second time this has happened. I was told I would receive an email with my receipt but never got one. Makes it hard for me to file my business trip expenses

made my request to be near an elevator possible

Stayed in July 2021

Nothing

Everything

Stayed in August 2021

The staff was very friendly. The room was clean and it is a nice place to stay.

Stayed in July 2021

No maid service or room service at all. NO,No clean towels at any time. we did not see but one room with a maid service. my wife had to go ask her for new clean towels. the amount of money I paid for the room I though things would be so good. we were disappointed.

king size bed was great.Room was okay.

Stayed in July 2021

When we arrived we couldn’t find a valet attendant. The staff didn’t want to help us with our luggage and it was weird because we thought it was a nice hotel. The bed sheets were exceptionally scratchy and I woke up with a backache from a poor mattress. Food expensive but mediocre.

Location immediately off the interstate but surrounded by shopping.

Stayed in July 2021

The pool being closed was a big disappointment to our children

The room was very comfortable

Stayed in July 2021

Although there is no housekeeping, we had to keep requesting towels for a 7 day stay. It was alittle inconvenient but not too bad as everyone was most accommodating! I love this hotel and its refreshing to see the same staff every time I visit!

Stayed in July 2021

No microwave in the room and had to go all the way to the lobby for drinks.

Very close to everything we needed to be.

Stayed in July 2021

Na

Na

Stayed in July 2021