Forgot breakfast order and it took about 45 mins to arrive, but was very good when it did

Stayed in December 2023

Nothing0

Location and quiet

Stayed in December 2023

TV reception poor - picture kept breaking up. Safe parking facilities were limited - I got lucky this time. Didn't have breakfast as prices were too high.

Smoothe booking in. Room was exactly what I expected. Hotel in quiet area but just off lively location to explore. Also only a short walk (Less than 15min) to city centre

Stayed in December 2023

breakfast was the worst very poor and expensive

Stayed in September 2023

The hotel needs a little updating.

The hotel was ideal for the event we were attending. Also the hotel is outside tge ULEZ zone, but still centralky placed.

Stayed in December 2023

People really helpful. Sensibly priced hotel in good location

Stayed in December 2023

The heat didn’t work well and it was a bit noisy.

The location is great! It is easy to get to from the train station and is conveniently located near the waterfront and Clifton.

Stayed in December 2023

More milk in the room please 👍🏼

Location, comfortable bed, clean room, friendly staff, nice view over the square and Christmas decorations look very pretty.

Stayed in December 2023

We were a bit disappointed in the breakfast . It cost £18 and really was not worth that amount. It would have been better if the Coffee had been in a Cafetiere and frankly the staff had been more attentive .

The Hotel was very well situated. We had a warm welcome from the Manager Miguel . The Room was confortable and there was a nice touch to be offered a glass of Bristol Cream Sherry . We were able to leave the car in the secure garage and for our 3 day stay we used the local buses .

Stayed in December 2023

Huge room, bathroom, and bed. The amenities were great, loved the free fruit and port in addition to the tea and coffee

Stayed in November 2023

Complimentary fruit was mouldy

Very comfortable and good value for money.

Stayed in November 2023

Room was clean but the direction was a bit tired

The building had character, a nice restaurant for evening meal and breakfast. The staff were very friendly and helpful Good range of drinks/nibbles in the mini bar

Stayed in November 2023

The bedroom and bathroom where we were could really do with redecorating and an upgrade. Cranky, noisy old lift which you could hear from the room

Good location for Park Street, St George’s concert hall, Clifton and the Uni

Stayed in November 2023

My room was quite shabby (and I know it’s going through refurbishment) - carpet down to the canvas in patches, timing in bathroom cracked, bathroom light switch difficult to use and slipping back into casing, paint on doors worn, difficult to see where to put the key as corridor was dark.

Brilliant location, lovely helpful friendly staff and the downstairs bar and restaurant were lovely both to eat and hang out. Lots of lovely touches on the room.

Stayed in November 2023

Location and friendly staff

Stayed in November 2023

Unfortunately both nights were very noisy. I totally understand that I stayed over a weekend, in a city with a vibrant nightlife and accept this. I also appreciated the room change to one higher up, but perhaps a future investment in double glazing might help?

Lovely hotel with cosy room and welcoming staff. I appreciated being contacted by the hotel in advance of my stay to notify me of an event and offer me an alternative room higher up in the property.

Stayed in September 2023

No access to the sitting area as it was used for a private party

Location

Stayed in October 2023

No disabled bathrooms, room was a little dirty

Room had a nice view

Stayed in November 2023

The bathroom was in need of an update.

Lovely staff, excellent location, easy parking and comfiest bed!

Stayed in November 2023

Could be quite noisy at night due to the central location.

Very well situated, clean rooms, and friendly and helpful staff (even at late check in!)

Stayed in November 2023

Single bed and cupboard size room for single traveller ..... most hotels just have the larger rooms ...as standard - ive not slept in a single bed in forever

the room was quirky, loved the little touches like the coffee and tea perculators and the sherry decanter

Stayed in October 2023

The wedding that went on relentlessly was not mentioned when I was forced to book at short notice, after dental surgery. I mentioned this to the front desk in fact. The previous evening we had stayed in a more 'chain' type hotel, the Clayton, and were happy to move from city centre to(we assumed) a comparatively quieter location. ON ARRIVAL we were told we could not use the bar. On arrival we were told we could not use the dining room. I wonder why the staff thought these circumstances weren't worth mentioning. I couldn't walk far so room service was the next option. The food wasnt memorable. Other than a bed being the only place to fit the enormous plates that came. This enormous tray full of detritus remained in the room until half way through the night, on my third visit up the stairs to try to get what we needed. They were totally preoccupied with the wedding, the fact that I only saw one of the two people there move at all in a 12 HR stay.. I wouldn't have bothered them at all and was extremely tempted, after 6 hrs sharing the cramped space with an unwelcome messy, and, quite frankly, flat guest, to eject said tray right outside the door. But I have a little respect for your guests.. Berlin,or we're we in Berlin, I forget, would not have expected it, and would definitely not like to trip over it as they left their room. They had a late night, 3am . One gentlemen relieved himself, I know this at our rooms windows overlooked the smoking alley that was good and raucous till the early hours. At this point I was becoming conscious of ruining our stay by pointing out a little thing like that. The room was stylish and unique. Sumptuous bed covers, amazing sleep, eventually.. I'm 5'11", he's 6'3". The tiny bath looked sweet and bijou but more of a footbath when one actually tangled with the prospect.

Everything to an extent. Nothing that a deep clean wouldn't fix

Stayed in August 2023

Breakfast was nice but expensive. Parking wasnt good

Very clean and modern room. Was happy with our stay overall

Stayed in October 2023

I arrived before 3pm and no problem that my room wasn’t ready and only waiting 10 mins for it. When I got in the room I thought I’d have a little nap but the drilling in the room next door started. I understand that work needed to be done so I left it but I asked the staff that I didn’t like the idea of being woken up by that in the morning as I’m here to relax and as check in was 11 I didn’t expect it before 10 they said they understood but at 8.30 the drilling started. Just a suggestion but don’t put people in the room next to ones that are being renovated. the noise actually made us leave the room early than planned 🙁

It was perfect for what we needed as wali in h distance to the venue we were attending. It was clean and comfortable and I liked the little touches of the complimentary port, fruit and teas etc

Stayed in October 2023

Earlier check in

The sherry and staff

Stayed in October 2023