Attention to decorative detail. Staff a bit noisy outside coming to work as our room was close to there entrance.

Breakfast excellent. Room was tired and dated.staff very good. Superb location.

Stayed in June 2023

Bathroom very small,room had no air conditioning,supplied fan. The inside of the window surrounds was very dirty.

The grounds,the walks to the river,the hot tub

Stayed in June 2023

standard bedroom a bit dated now. Shower over the bath with shower curtain is not a good look these days. Hot water took ages to come through the taps. Good large towels and Elemis amenities were great though. Good breakfasts. Evening menus in the conservatory were overpriced at two courses for £31 especially as portions were very small.

lovely location. lots of great walks locally. Dog friendly. Dogs allowed in the conservatory or outside for meals but need to book in advance. Good local pubs serving good food also dog friendly. Would recommend The Red Lion in Mawnan Smith for value for money meals and a large menu to choose from.

Stayed in June 2023

Poor view from windows over flat roof and kitchen fans. However we paid budget price so weren’t expecting best room!

Great welcome, service , grounds, public rooms

Stayed in June 2023

leaving

location, atmosphere, staff, facilities

Stayed in June 2023

The shower could have been better.

Breakfast was excellent Staff were very nice Lovely view from Breakfast table

Stayed in June 2023

Difficult staircase and lift not easily accessible for luggage.

Room was good but hot as was the weather. Could have done with a fan. Food was very good from breakfast to dinner.

Stayed in June 2023

nothing bad

lovely setting amid exotic plants around

Stayed in June 2023

Great staff, pretty grounds.

Stayed in June 2023

Bit of a “SNOOTY” ruling about where you sit for breakfast. We were unable to use the main dining facility on our first evening. As a penalty for not having the evening meal we were put in a side room table 42 and not in the main dining room for breakfast. On the two occasions we did have our evening meal in the main hotel restaurant we were informed the tables we used would be our table for breakfast. The five days we had breakfast we were seated at table 42 on every occasion. I did ask the waiting staff who allocated our tables why we are not allocated a main dining room table for breakfast. I was informed that she did not know probably something in our notes!!! I would be interested to read what was in our notes.

very clean and classic hotel

Stayed in June 2023

I liked everything about the property.

beautiful property with beautiful views of the countryside.

Stayed in May 2023

nothing

beautiful situation

Stayed in June 2023

nothing - sitcom would be a bonus but not needed at this time of year ( late May)

well appointed room with lovely view great facilities short walk to the river lovely helpful staff

Stayed in May 2023

Biomass boilers, although admirable idea, regularly blowing smoke at us including into our room. Staff very mixed. Some helpful and friendly, others need a bit more training.

Beautiful location Good facilities. Food generally good although small servings of fish and vegetables at dinner and breakfast items cold twice. One staff member stood out - Tiggy. She was very friendly and helpful, always smiling and very hard working..

Stayed in May 2023

We had no real complaints. However, for those with less or limited mobility might find access to the bedroom floors and other parts of the hotel (the lower restaurant level, the terrace, etc) somewhat difficult.

Breakfast was comprehensive and cooked items were prepared to order. All the staff that we encountered were friendly, helpful and polite. The bedroom (we had a standard room - what were the Signature rooms?) which was adequate for our brief stay: the bed was comfortable and the facilities good. The grounds were extensive (including the golf course) and we enjoyed the walk through the valley gardens down to the river head where a small pleasant cafe is to be found.

Stayed in May 2023

Terrace restaurant was very tired. Golf course grass was quite long

ALL GOOD

Stayed in May 2023

There's nothing not to like. Staff friendly helpful kind. Food amazing every time I've stayed its been great. Rooms clean and comfortable just love it 😀 x

Everything it's my favourite place to relax and chill.

Stayed in April 2023

Non residents using the pool and tennis courts.

The location near the river and the proximity of beautiful gardens you could visit.

Stayed in April 2023

The bedroom could have done with a small couch rather than two bucket chairs, found it hard to relax in the room and the bedside lights didn’t work but still thoroughly enjoyed our break

Location was beautiful, very peaceful, breakfast was lovely, plenty of choice, we booked the evening meal in their restaurant absolutely amazing

Stayed in April 2023

On one occasion I had to ask for a clean cup at breakfast as it was dirty.

We enjoyed a nice relaxing stay with friendly staff and the hot tub and swimming pool. An excellent location for exploring the Helford passage.

Stayed in April 2023

We had breakfast for 3 mornings in the conservatory as we didn't want to leave our dog in the room. Its a nice space with a great view of the gardens but it is a little basic and could do with an update. Some potted plants and new furniture more appropriate to a conservatory would lift it and make it seem less bland.

The room was excellent , very spacious and extremely clean and comfortable. We were given a complimentary upgrade on arrival which was much appreciated and we had a beautiful view of the gardens. The gardens are really beautiful and very well kept, lovely walk down to the foreshore and a wooded area to exercise our dog off the lead. All the staff were friendly and welcoming and the breakfast was very good.

Stayed in April 2023

room facilities is a little bit old but the hotel environment is fabulous, easy for a short walk along coastal lines

breakfast very nice

Stayed in April 2023

Lovely breakfast and good choice of menue very pleasant staff

Stayed in April 2023

lovely grounds excellent pool and hot tub staff all friendly helpful and professional hotel does what it says and does it well

Stayed in April 2023

The service was out of this world. From the get go we were made to feel welcome.

Stayed in April 2023