Late in day staff good. Early in day staff slightly surly.

Location

Stayed in November 2023

A little tired around the edges but they are undergoing renovations so I’m sure that is all in hand!

A great little simple hotel in a nice location with easy access to transport links. The staff were also super friendly and helpful making for a really relaxed stay.

Stayed in December 2023

The soundproofing was very bad. Our room was at the entry of the hotel so we heard everything outside (cars especially) and also in general the noise in the hallway.

The location is very convenient and practical because it was 4 minutes away from the metro station.

Stayed in December 2023

More selection of tea and coffee would of been better

Nice clean rooms and amazing shower

Stayed in December 2023

Bed very short .

Stayed in December 2023

Room was very disappointing. I had a ground floor room that was a bit shabby, quite cold and was far inferior to those pictured on the website. The room had everything you needed but there was nowhere to put anything where I’d didn’t get in the way. The room needed upgrading and deep cleaning.

Good location close to the tube

Stayed in November 2023

I moved the bed and it was very dirty under there. I felt the cleaning wasn't very thorough throughout the room and bathroom. Although I didn't ask for it , we had no remote for the TV.

Quiet hotel, comfortable bed. Nice quiet location. Close to underground and bus stop.

Stayed in November 2023

Not as clean as we expected and a little shabby, but still good value for a one night's stay

Good location and firm bed for a good night's sleep

Stayed in November 2023

The kettle had water in it when I arrived and when I poured out the water, a lot of debris and what I hoped limescale came out. There were big bags of laundry piled in the corridor, which was somewhat of a health and safety hazard. Extra attention to detail concerning cleanliness (I.e clean household items- kettle etc.) would have made the stay that more pleasant.

The room was clean and above decent. It is the bathroom that was the saving grace of the room. The staff were nice though.

Stayed in November 2023

Size of room.

Didn't have one. Didn't know was available.

Stayed in November 2023

The coffee machine had old water in, and was either extremely dirty inside or mouldy. The door handle to the bathroom was loose. Peeling paint in a couple of places. Proper curtains over the external door would be a good touch, as it felt quite vulnerable.

Really nice bathroom, well stocked with soap, shampoo and shower gel. Good number of thick, clean towels, and a working towel rail. The lights can be turned off from almost anywhere in the room. Pleasant staff and a quick easy check in process.

Stayed in November 2023

small rooms, not the cleanest, empty tissue box left from previous,

loved the outside and the colour scheme, rooms were nice

Stayed in November 2023

Already on route to London and check in is from 2pm. Received an email 2.08pm to say relocating due to building work. I would have appreciated a phonecall or some notice as it was just by chance I checked my emails. I also don't feel building work is an adequate excuse as usually that requires notice.

Got relocated so have no idea what this hotel is like. I did however like the other NOX we got relocated to in Golders Green so I would super recommend staying there, as it was next door to a fresh bagel bakery, quiet and super clean.

Stayed in November 2023

We were in the basement

Convenient for us

Stayed in November 2023

Room a little small and no fridge.

Clean, close to tube, shops and restaurants.

Stayed in November 2023

There was some work going on, but we did not hear anything on our room. So that is good

Location nearby our daughters house and metro. Warm room, with very good shower and good bed,

Stayed in November 2023

From the outside we actually thought it had shut down. The entrance door is huge and heavy and think it had dropped on its hinges so at first we thought it was locked, it was actually just very stiff The bathroom was nice but the sliding door was missing from the shower so the bathroom flooded when we showered

Room had everything we needed and was clean Location was close to tube station

Stayed in November 2023

A little tired, paint etc could have done with refresh especially on stairs, and cleaning ok but not great e.g bathroom floors.

Great location, comfortable bed, warm n quiet room n staff helpful.

Stayed in November 2023

There was nothing seriously dirty or disgusting, but the room could definitely be cleaner. Some spots, like the foldable table/shelf beneath the TV, are clearly overlooked. The lights on the side of the bed were malfunctioning and would flash randomly throughout the night. It was only on our second night that we realised the flashes were coming from inside the room and not from outside the window. Solved the problem by turning every switch off beside the one for the main light. Cleaning service didn't clean the bathroom or change the bed at any time, even though they came every day we were there. Didn't replace towels for new ones nor did they bring any more toilet paper. We ended up rationing what little toilet paper we had by our third and last night and until checkout. We could have asked for more paper at the reception desk, but it was late and we expected the cleaning services to have brought more since we had so little left. Maybe something to consider in the future.

Great location. Quiet and clean neighborhood, only a couple minutes walk away from Camden Market. The room had a kettle and a coffee machine, with both tea bags and coffee pods included. Staff was nice and polite.

Stayed in November 2023

Broken toilet seat no lift

The staff were great

Stayed in November 2023

Quite small room for 3 adults and big luggage. Best as short stay.

Location to Belsize Underground. Easy walking distance with large bags. The Social, Premiere Inn serves a daily cooked buffet breakfast £10 great value. 10mins walk and past Underground. Friendly staff. Happy to provide extra coffee, milk and blankets. Early morning walk came across foxes! High end shops in the neighbouring Hamstead Hill area.

Stayed in October 2023

A little noisy - you can hear water running from guests using other rooms etc.

Very comfortable bed and well appointed room with good biscuits!

Stayed in November 2023

a little small and some scuff marks on walls

location was good and staff was helpful

Stayed in November 2023

Floor appeared clean, but after showering feet were dirty off the floor Coffee making facilities- lack of milk and coffee, suggest checking on room stocking Hair dryer x3? 2 didn’t work

Great location Staff accommodating Warm Facilities I.e microwave & fridge was a great idea

Stayed in October 2023

OK if you like stairs! Banister needs repainting. It's more of a hostel than a hotel Characterless but it's a place to sleep.

Clean, tidy and our room was free of traffic noise. Location good for me near Hampstead and tube station

Stayed in October 2023