Rooms dark unless with lights on

Great central location but away from the crowds.

Stayed in May 2024

A few tweaks such as extra pillow each (as opposed to just one) and slightly cleaner

Location, ease of access, staff, easy check in and check out

Stayed in May 2024

It might be an additional cost but a bottle of water in the room would be good.

Clean and comfortable. With Ibis and Novotel you know what you’re getting, wherever you’re staying.

Stayed in April 2024

TV remote didn't work - replaced. Bedside ight bulb out - replaced. Bathroom is an add-on plastic cubicle - small but decent size.. Toilet door very loud when opening and shutting and designed that way. Very little soundproofing either so we heard every toilet door and flushing in the neighborhood. Wished the bed was a few inches higher, for large suitcase storage underneath.

Close to Southwark tube station. Breakfast looked decent and the lobby was inviting. AC and heating worked well. And the room (for London) was decent sized.

Stayed in May 2024

Everything was worth the price

Nice location, good breakfast, very comfortable and large enough bed

Stayed in April 2024

I didn’t like how the toilet/shower room is being built. It looks like the portable washroom.

The room is clean but too small. I like the amenities such as hair dryer, iron, phone, and safety box. I loved the breakfast buffet included in the price. The food was fantastic and the staff were very approachable.Also, it was near Southwark metro station which was accessible wherever we went

Stayed in May 2024

I prefer a softer matrass.

Everything was very clean and staff were friendly. Excellent breakfast! For me, the bed was too hard and the bathroom showed signs of age. Overall a very nice place to stay. The bus from St.Pancrass stopping in front was a nice bonus.

Stayed in April 2024

Clean friendly

Stayed in May 2024

My room was next to the elevator and it was a bit of noise every time someone walked by. I'm sure other rooms get less noise.

Comfortable room. The food and atmosphere at the restaurant was really good!

Stayed in May 2024

The front office staff were extremely helpful and answered every question we had prior to arrival with courtesy and accurate information. Breakfast was good and replenished regularly. The room was adequate for a city stay. Beds and pillows were fine, lots of hot water for showers. Compared to other hotels that cost more this is good value for the price.

Stayed in May 2024

As a suggestion, it could be provided face towel and body lotion, since these two itens are very common to be offered by the hotels of the same category.

Room with good exploitation of the reduced space: although it was small, it was very comfortable! Clean, quiet and very practical.

Stayed in May 2024

Unsecured wifi.

Stayed in May 2024

n/a

Very handy for central london

Stayed in May 2024

Very strict on check-in times, but you can leave the bags at the reception.

Central location, easy to reach via subway. Close to all touristic sites in London. Rooms where clean. I recommend this hotel for a city break.

Stayed in May 2024

Bed Rooms were more style over function

Great location Good value Basic fare but Good food

Stayed in May 2024

A bland reception (staff and decor) which is a shame but didn't affect our experience.

This is an excellent location near to Waterloo and Blackfriars stations. A very comfortable bed. We didn't try the breakfast which was extra. Check-in was 15.00 and check-out was 12 noon which was a bonus and meant we didn't feel rushed.

Stayed in May 2024

Wifi facility

Required more safe wife facility.

Stayed in April 2024

It's quite expensive for a small basic hotel room

Location, quiet, clean, well maintained

Stayed in April 2024

Nothing I can think of

Good variety at breakfast. Comfy and spacious room. Lovely, friendly and helpful staff. Must give a special mention to the barman who made the best Porn Star Martini (on duty Sat 27th April at last orders).

Stayed in April 2024

I arrived back late from an event and fell into bed, so it wasn't until the morning that I discovered the hair dryer didn't work, nor did the TV remote or the kettle. The kettle was actually faulty with a base which came away as the kettle was lifted, exposing the wiring. I had to leave early to catch a train but reported these on leaving (with wet hair). Maybe cleaning staff could check that all functions?

The hotel was very well situated for an event I was attending. Staff were delightful and the room was exceptionally clean and comfortable. I love the fact that you don't have to queue to check out. you simply check in then drop your card in a box when leaving. Taxis can stop right outside the door, too.

Stayed in April 2024

It was very noisy with bin collections

Everything about the hotel was fantastic

Stayed in April 2024

Room pricey

Good staff,food and location

Stayed in April 2024

The room was missing a fridge which is something that could really help

Breakfast was varied and delicious

Stayed in April 2024

No hand towels in room Only 1 extra pillow

Breakfast Room as expected

Stayed in April 2024