1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Wisconsin Dells, Wisconsin
Positive section of review
The layout and rooms themselves were comfortable for us. Perfect layout and size. Enjoyed the hot tub. Had the kitchen been properly stocked with basic kitchen items, we would have enjoyed that.
Negative section of review
No breakfast provided, so we planned to cook, but not even a frying pan to cook eggs in. Dishes were filthy. I have photos that would really disgust you. The first knife I tried to use fell apart. We definitely left the kitchen cleaner than we found it. Thick black hairs were folded into our clean towels. No allowed, as you well know from my appeal, to use any amenities at the resort because we did not know that we had to book directly with the resort in order to use things like the restaurant and water park until AFTER our date to cancel without a penalty. No consideration for my disabled Veteran son and his needs. No personal contact with anyone. Cart to get our things up to the 4th floor had 2 flat tires. Elevator was wonky too. Never knew which floor it was going to stop at and then no one would be there. No parking nearby. Extremely noisy 24 hours a day. Far away from everything. We will be telling everyone we know to NOT stay at Chula Vista and we will NEVER stay there again.
Midway, Florida
Positive section of review
Need to be a little better as far as the actual breakfast items. I feel like it's always the same breakfast items at every hotel.
Negative section of review
I stayed in a King Suite(supposedly) but it really just looked like a regular room with a King size bed in it. The faucet in the tub was dripping water the whole time & the SINK FAUCET wasn't CLEAN. I had to wipe it clean MYSELF & that's not my job. There was no kind of WELCOME GUIDE in the room to welcome me to the Hotel or to make me feel like it was a pleasure to have me stay there especially when I could've went elsewhere.
Traverse City, Michigan
Positive section of review
The motel was clean and quiet and conveniently located to the attractions we wanted to experience.
Modesto, California
Positive section of review
Breakfast was good, staff was really nice and helpful.
Negative section of review
Beds need updating, pool looked dirty water looked almost greenish. Sheets on the beds weren't the right size, they were too small. Wifi wasn't great.
Los Angeles, California
Positive section of review
all went well. its a nice hotel. very good location.
Alexandria, Virginia
Positive section of review
The receptionist and the coffee in the lobby.
Los Angeles, California
Positive section of review
Staff extremely helpful and pleasant
Hartford, Connecticut
Positive section of review
Close proximity to the xl center
Alpharetta, Georgia
Positive section of review
Open space clean
Negative section of review
N/A
Helen, Georgia
Positive section of review
Location
Negative section of review
The pool